With the Regional Command Center, survey data is gathered in real-time throughout the point in time count and displayed in intuitive dashboards and maps.  Count administrators can review the incoming data and work with count volunteers to address any potential data issues prior to producing the HUD Point in Time Report. 

Key Features

The Command Center contains the following tools for count administers to prepare for the regional homeless count.

  • Custom "shape files" can be added to define the boundaries of the region on the interactive map.
  • Count teams can be established and volunteers can be associated to these teams.
  • Shelters that do not participate in the region's Homeless Management Information System (HMIS) can be added to the command center so that surveys can be conducted for them using the Counting Us app.
  • The unique "set up key" can be defined.  This is the key that count volunteers enter into the Counting Us app to associate surveys collected from their account with the region.

The Command Center contains the following tools for count administers to manage the count process...

    • A real-time display of all incoming surveys and tallies in both list and map view.  Regional count administrators can use these tools to validate the incoming submissions, guide count volunteers, and edit the data as needed.
    • A dashboard which summarizes key information such as the total number counted as well as demographics including age, gender, and veteran status; 
    • GPS locations collected from the various mobile devices to be associated with the HUD Continuum of Care, and other region types such as counties and cities. This feature allows multiple regions to host a single count effort yet have the counts attributed to the appropriate region.
    • Tools to update and archive survey records as need be to ensure the data is ready for reporting. 

    The Command Center contains the following tools for count administers to finalize the count process...

    • Ability to generate Point in Time Summary Reports for both the unsheltered and sheltered homeless populations. Both reports meet HUD requirements and can be generated with just a couple of clicks.   
    • Maps of the area which show the various locations where surveys were conducted, and people experiencing homelessness were observed, can be easily exported to PDF. 
    • Data can be exported so that it can be further analyzed using tools such as Tableau and Excel.

    Count administrators from CT, VA, and TX shared how they use the tools within the Command Center to support the planning, management, and finalization of their PIT counts during a virtual "Learning Lab".  The recording for this webinar is linked to here