The training videos linked to below are designed to walk you through the usage of the app and provide answers to most questions you might have.  You can also find answers to questions about the Point in Time count, along with the Counting Us mobile app and the Point in Time Regional Command Center in these FAQs.  

If you need help, and cannot find the answer in the FAQs or the instructional videos, please submit a ticket to our virtual help desk and a member of our support team will get back to you shortly.  

 

Point in Time Training Videos

The "Tools to Automate the Point in Time Count" video provides an overview of the Counting Us mobile app along with details about the Point in Time Regional Command Center that is used to receive and manage the survey information gathered from the app.

 

The "Point in Time Framework" video provides details on the tools and services provided by Simtech Solutions to gather and report on data from the various sheltered and unsheltered sources that contribute to the Point In Time homeless census.